ONLY ONE IN THREE COMPUTER GEEKS CORRECTLY IDENTIFY PROBLEM

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CONSUMERIST - CBC Marketplace did a kickass hidden camera investigation
into computer repair companies and found only 30% were able to correctly
diagnose their problem. One guy tells them they need to send their
computer to a special dust-free room to retrieve the data, which would
cost about $2,000. He even copies pictures from the customer's hard
drive to his computer, promising he'll delete them later. Geek Squad
makes an appearance and they don't do a very good job either, although
the Geek's hair is admirably coiffed. Marketplace's advice is to search
online for tech help and fix it yourself, backup your data, keep virus
and spyware up to date, and if you do go with a tech repair outfit, get
referrals from friends and get multiple quotes from different vendors.

http://consumerist.com/consumer/videos/sting-op-of-10-different-computer-
repair-companies-finds-70-dont-know-what-theyre-doing-306877.php


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