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PASSENGERS THREATENING TO SUE CONTINENTAL OVER RUNWAY ABUSE
ABC - Dozens of outraged airplane passengers are threatening to sue
Continental Airlines, claiming they were left stranded on a plane and
grounded for hours in hellish conditions. Because of bad weather, a
Continental Airlines' flight from Caracas, Venezuela, to Newark, N.J.,
was diverted to Baltimore-Washington International Airport last month.
Because of bad weather, Continental's July 19 Flight 1669 from Caracas,
Venezuela, to Newark, N.J., was diverted to Baltimore-Washington
International Airport, where it landed at 1:50 p.m. Passengers said
after sitting on the grounded plane for hours, they began protesting by
banging on overhead compartments, clapping their hands and even signing
a petition asking to be let off.
"We were not provided with food," said passenger Caroline Murray. "There
were passengers who were ill. There was one woman who was diabetic.
There was a pregnant woman with small children. It was shocking to me."
As the 124 passengers repeatedly tried to get answers as to why they
couldn't land in Newark or get off the plane, someone caught the scene
on film.
"When you've got passengers about ready to riot, you've got an air crew
that's not properly trained to communicate," said ABC News aviation
consultant John Nance.
At 6:30 p.m., homeland security officers finally allowed passengers to
exit the plane, but their troubles didn't end. The officers led them
into a room, where they were held for two additional hours.
"We were removed from the plane and were forced to walk single file
against the wall, flanked by armed officers one of whom had an attack
dog," Murray said.
Then it was back on the plane for an additional hour of waiting before
the flight finally left for Newark. It landed around 10 p.m., nine hours
late.
Continental Airlines said because Flight 1669 was international, federal
law prohibited it from allowing passengers off the plane. . .
On the other side of the country, another travel nightmare stranded more
than 17,000 international travelers this weekend because of a computer
outage at Los Angeles airport..
"We sat for three hours on a plane," said one passenger. "And then we
sat for two more hours in an aisle. And then we sit in line."
http://news.aol.com/story/ar/_a/irate-airline-passengers-threaten-to-sue
/20070814133609990001
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PASSENGERS THREATENING TO SUE CONTINENTAL OVER RUNWAY ABUSE
ABC - Dozens of outraged airplane passengers are threatening to sue
Continental Airlines, claiming they were left stranded on a plane and
grounded for hours in hellish conditions. Because of bad weather, a
Continental Airlines' flight from Caracas, Venezuela, to Newark, N.J.,
was diverted to Baltimore-Washington International Airport last month.
Because of bad weather, Continental's July 19 Flight 1669 from Caracas,
Venezuela, to Newark, N.J., was diverted to Baltimore-Washington
International Airport, where it landed at 1:50 p.m. Passengers said
after sitting on the grounded plane for hours, they began protesting by
banging on overhead compartments, clapping their hands and even signing
a petition asking to be let off.
"We were not provided with food," said passenger Caroline Murray. "There
were passengers who were ill. There was one woman who was diabetic.
There was a pregnant woman with small children. It was shocking to me."
As the 124 passengers repeatedly tried to get answers as to why they
couldn't land in Newark or get off the plane, someone caught the scene
on film.
"When you've got passengers about ready to riot, you've got an air crew
that's not properly trained to communicate," said ABC News aviation
consultant John Nance.
At 6:30 p.m., homeland security officers finally allowed passengers to
exit the plane, but their troubles didn't end. The officers led them
into a room, where they were held for two additional hours.
"We were removed from the plane and were forced to walk single file
against the wall, flanked by armed officers one of whom had an attack
dog," Murray said.
Then it was back on the plane for an additional hour of waiting before
the flight finally left for Newark. It landed around 10 p.m., nine hours
late.
Continental Airlines said because Flight 1669 was international, federal
law prohibited it from allowing passengers off the plane. . .
On the other side of the country, another travel nightmare stranded more
than 17,000 international travelers this weekend because of a computer
outage at Los Angeles airport..
"We sat for three hours on a plane," said one passenger. "And then we
sat for two more hours in an aisle. And then we sit in line."
http://news.aol.com/story/ar/_a/irate-airline-passengers-threaten-to-sue
/20070814133609990001
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